Covid-19

Assessing the impact of students’ engagement and mental health on academic integrity during the COVID-19 pandemic

The COVID-19 pandemic has brought many challenges and has had a significant effect on students’ learning. Many students have expressed feeling higher levels of stress and anxiety due to constant changes in their academic and personal lives. During …

Building an emergency virtual reference service during lockdown: A case study on service design and staff support through crisis

Pre-pandemic, Concordia University Library was among the most visited academic libraries in Quebec, with a strong tradition of in-person reference and research support. In March 2020, following the mandated lockdown to mitigate the spread of …